To understand and resolve day to day User issues relating to functioning of CORAL erp and wherever required, co-ordinate with Coral's Helpdesk to resolve them.
Roles & Responsibilities
Interact with Users to understand and resolve their problems / issues
Escalate issues to Coral's helpdesk, whenever required
Acquire knowledge of CORAL erp modules and their upgrades on an on-going basis
Imparting hands-on training to Users about specific and relevant functionality of CORAL erp
Qualifications
Graduate
Experience
Minimum 2 years experience in operating any Financial Accounting Software or Business Application Software. ACE users shall be preferred.
Skills
Proficient in using MS Office and Internet
Good communication and analytical skills
Ability to co-ordinate functions of various user groups within the organization in view of ERP implementation
Customer services skills
In order to apply for the above position please fill up the Employment Application Form and email it to hr@coral.in as an attachment, mentioning position name in the subject line.
